FAQ


When will my order ship?

All orders that are ordered before 3 pm Pacific Time, it will be shipped out the same day. For all orders after that, it will ship out first thing the next business morning. We ship on Mondays through Saturday.

 

How much is shipping?

For domestic shipping in the United States (all 50 states including Puerto Rico PR), we offer two shipping methods. The first is Free Shipping which will be shipped First Class with USPS. First class shipping takes 2-5 business days. The other is Priority Shipping with USPS that we offer for $5. Priority shipping takes 2-3 days to deliver.*

*Shipping times can vary depending on USPS schedule.

 

Do you offer International Shipping?

Of course! 

 

Do you have discreet shipping?

We believe in discreet shipping because not everyone needs to know their business. We'd rather have you order from us knowing we offer stealthy shipping rather than put our logo and name all over the package.

 

Where are you located?

Our warehouse is located in Los Angeles, CA and that is where all our orders ship from.

 

What is the return policy?

We understand you may receive an item and not like the way it looks in person. Maybe it was not the vape you wanted. As long as you have not used the vape, you can return it within 14 days from when it was delivered to you. There will also be a 10% restocking fee applied to your refund.

 

What is your warranty?

 There is a 1 year warranty on all of our batteries and chargers.

 

Why isn't my discount code working?

If your discount code isn't working, simply contact us and we will find out what's going on.

 

Why didn't I get my free gift with my order?

Sorry! We're only human and we do get busy. If we happen to have forgotten something, let us know. 

 

Do you offer local delivery?

We only offer local delivery for vaporizers within Los Angeles if it's a wholesale order. Vape deliveries are usually to los angeles dispensaries and smoke shops.